Monday, June 20, 2011

Special Accommodations Case Study

By Tripp, Senior Ticket Counselor

For individuals with disabilities, a special accommodation can make all the difference between being able to gain employment in a particular job, or not being able to pursue the job at all.  At ERS it is our goal to make sure that individuals in the Ticket to Work program are able to effectively utilize their skills and work experiences in employment positions that are a good match for them by providing Ticket Holders with job accommodation planning and career/job placement counseling. 

For example, Jacqueline of South Carolina pursued and obtained an employment opportunity last fall with a national retailer.  After a few months of employment, the employer decided that Jacqueline’s skills and work experience would make for a good fit in other positions within the store, such as a cashier, however because she is legally blind, it was difficult for her to transition into other positions that required strong visual acuity. 

Jacqueline spoke to a counselor at ERS about job accommodation planning and inquired about how to obtain a special accommodation so that she is able to further her employment as a cashier.  She had found that using a magnifying glass at home aided her in being able to read and see certain objects, but was not comfortable with using this one and only device at work as well.  The ERS counselor researched assistive devices for individuals with visual impairments and provided her with a catalog of reasonably priced devices and encouraged her to speak with her employer about applying for a special accommodation under the American’s with Disabilities Act (ADA).  Armed with the information provided by ERS and the encouragement to speak to her employer, Jacqueline was successful in obtaining the special accommodation necessary to allow her to continue training and transitioning into the cashiering position. 

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