Thursday, November 8, 2012

Networking... What's the Big Deal?

By Megan Elliott
A buzzword you may have heard during your job search is “networking,” but what does that word mean? What does networking have to do with a job search? Well, everything, if you do it right.
Networking is simply something that you do on a regular basis, talking to your friends and family. A helpful suggestion is to write down everyone you know. Family members, friends, friends of friends, coworkers from previous jobs, and even casual acquaintances are part of your network. Each person in that network can connect you with people in their network. If you write down everyone you know, and call them to ask for their support while you’re looking for a job, and suggestions of people they know who may have a good lead, you potentially have thousands of job leads in no time!
Before you start calling and e-mailing everyone in your network, however, it’s best to have a plan in mind as to how you’re going to approach your network. Develop your plan by asking yourself questions and preparing a statement that answers all of them.
1.       Who will you be talking to?
2.       How would they know you?
3.       What specific jobs are you looking for?
4.       What are your best skills within those types of jobs?
5.       How can you be best contacted?
A good answering service response to these questions would be, “Hello Mr. Evan Clark! My friend Tripp Carter told me to call you today. I’m Megan Elliott, and I’m looking for a job as an administrative assistant within your company. I have excellent phone skills, and I learn filing systems quickly.  If you would like more information, please call me at (843) 519-1319.”
If you’ve been lucky enough to get the person you’re trying to reach on the phone, make sure you keep the conversation flowing. Ask questions, wait for appropriate responses, go into more detail about your skills, and make sure you follow their directions when they ask for you to send in your resume or cover letter.
In-person networking can be more intimidating, but it’s also been shown to be more rewarding. Person-to-person contact allows for eye contact, which is known to increase a feeling of trust among the participants in the conversation.
E-mailing someone can be a little tricky. If they don’t know you, the e-mail can be sent straight to the trash bin, without the person you wanted to read it ever realizing that you sent it. If they do know you, it can be ignored until they have the time to respond to you. One advantage to e-mailing someone is that there is no limit to the number of words you can use, but a good rule of thumb is to keep it to a paragraph or two of quality information that answers the same questions as listed above.
Above all else, remember that networking is all about making and maintaining relationships with people who have similar interests or desires as you. If someone tells you they don’t know of anyone hiring, don’t give up! As the old saying goes, “As one door closes, another one opens.” Keep looking for those open doors. You never know what may walk through them!
What would you like to read about next on Ticket Talk Café?

Thursday, November 1, 2012

Asking for Accommodations for the Job Interview

by Megan Elliott

Say you’ve been a client of ERS for a while, and we’ve found you a job that has your name all over it. You apply for it with the resume we’ve helped you create, and you’ve gotten a phone call from the company. They want you to come in for an interview!
Your career coach does mock interviews with you over and over again, and helps you feel better about the interview, but there’s something missing. There’s something that you can’t bring yourself to ask us, even though it’s a pretty important set of information. What are the rules about asking for an accommodation before the interview?
According to this factsheet, produced by the U.S. Equal Employment Opportunity Commission, there are protections in the Americans with Disabilities Act not just for those who already have a job and have a disability, but also for those who are applying for jobs. “Reasonable accommodations,” or changes or adjustments to routines or facilities that do not place undue hardships on employers, are required of employers to enable all applicants to be considered for job openings.
When asking for accommodations for the interview, keep in mind that you will be asked what would be a reasonable accommodation for you, but it’s up to the employer to decide what will be reasonable for them. If a particular accommodation would cause a monetary hardship or would significantly alter business-as-usual to the employer, then you need to recognize that and perhaps offer another alternative.
Take this as an opportunity to demonstrate your negotiation skills. Accommodations are not favors done for the applicant, they are required by law. That doesn’t entitle you to demand the accommodations, and would most likely damage your chances of receiving an offer. Demonstrate those excellent communication skills you listed on your resume, and always leave the hiring manager with a good impression of you.
According to the U.S. Department of Labor’s Office of Disability Employment Policy, as of September 2012, 21.9% of the American labor force is disabled, and 13.5% of unemployed Americans are disabled. The need seems greater than ever before to have a solid strategy in hand for applying for jobs, for asking for accommodations once an interview is requested, and for asking for accommodations once an offer has been made.
ERS is here for you to support you throughout the process. Your career coach can help you brainstorm ideas for accommodations, and practice how to ask for them. This is your journey, but you won’t be walking it alone!
What kind of experiences have you had in asking for accommodations, for job interviews or for job offers? Share your stories with us in the comments!

Wednesday, October 3, 2012

National Disability Employment Awareness Month!

By Megan Elliott, Career Coach
Many people know that October is Breast Cancer Awareness month, but did you know that it is also National Disability Employment Awareness month?
As was posted on the White House blog on October 1, 2012, President Barack Obama outlined a challenge to all Americans, especially employers, to follow the example his administration has set regarding the hiring and retention of Americans with disabilities. To quote directly from the proclamation, “All Americans are entitled to an accessible workplace, a level playing field, and the same privileges, pursuits, and opportunities as any of their family, friends, and neighbors. This month, let us rededicate ourselves to bringing down barriers and raising up aspirations for all our people, regardless of disability, so we may share in a brighter future together.”
In July of 2010, President Obama signed Executive Order 13548, titled “Increasing Federal Employment of Individuals with Disabilities,” which created a structure for the recruitment, hiring, and the retention (keeping employed) of people with disabilities within the federal government. Because of this structure, today, there are now more people with disabilities working for the federal government than at any other time in the past 20 years.
America still faces an uphill climb against discrimination in the workplace against people with disabilities. We know that here at ERS, and we are here to support you if you encounter it. The Social Security Administration also has agencies available to help you understand your rights, explain your benefits if you have questions, or provide other assistance.
These agencies are:

Our Career Coaches will be happy to help you in any way you need. Just give us a call, or send us an e-mail! How can we better serve you?

Friday, September 21, 2012

Staying Motivated Through Your Job Search

by Megan Elliott, Career Coach

Whether you are unemployed and looking for a job or employed but searching, staying motivated through your job search can be one of the toughest challenges. Between the endless online questionnaires trying to figure out what kind of person you are, to the assumption that you have been rejected as a candidate based on the lack of rejection letters, the process can make you question your abilities at times. What you need is something to keep your focus and your drive, and here are six suggestions to help you stay on-task:
1)      Remember to love yourself. Searching for a job can be draining to even the most bound and determined of people, and as much as you need a job, you also need to focus on you during this time. Go for a walk, read a book that you’ve been meaning to, or spend time with your family or your friends; just do something that makes you happy. You’ll find a backup of strength that will help you through the search later.
2)      Work your network. Don’t just ask your family and friends for help, though they are good places to start. Chances are, a family member or a good friend has someone in their circle of friends and friends of friends who is looking for someone just like you. Networking is all about making those connections.
3)      Change up your resume. What does your resume look like? If you’re a high school graduate with little job experience, you might think you need to beef it up with almost-meaningless phrases to make it a page. If you’ve worked for a long time in different jobs, you’re wondering how to trim the fat. The internet has a lot of free resume templates for almost anyone. Use the tools others have created, and see what works for you. ERS also provides resume writing assistance to our customers, so pick up the phone and talk to your career coach.
4)      Volunteer. There are volunteer opportunities everywhere, from hospitals to home-building projects for the needy, to food banks. This will not just feed your soul, but also give you the opportunity to expand your network. Find an opportunity that fits within your skills, or step out of your comfort zone and pick up some new ones on the way!
5)      Keep a routine. Wake up, take a shower, and get dressed like you’re getting ready for work, because really, you are; you’re just working for yourself. Set your working hours (most professionals say between three and eight hours), and keep yourself to those hours. Remember, there’s no paid overtime in this job!
6)      Establish a set of goals. Set a realistic long-term goal (for example, “I will apply to 25 new positions by the end of this month.”), and several short term goals (for example, “I will apply to five new positions by the end of this week.”) Keep these statements simple and grounded in reality, and you’ll be surprised by the results you achieve.
Staying positive and driven can be hard to do, especially with limited feedback on how well you’re doing. You are responsible for your success in this, however, so don’t give up! We’re here for you at ERS, Inc., and we want to hear from you.
What would you like to see from us next?

Thursday, August 30, 2012

Happy Labor Day!

EmployReward Solutions, Inc. will be closed on Monday, September 3, 2012 in observance of the Labor Day Holiday. We will reopen on Tuesday, September 4, 2012 at 8:00 a.m. EST.

Thursday, July 5, 2012

What To Say When You're Asked For 'Salary Requirements'

By J.T. O'Donnell
Posted Jun 18th 2012 @ 10:55AM
It's the worst part on the online application -- the "salary requirements" field. Here's how to handle the question without getting disqualified:
1. Never leave it blank!
Online application systems require that all fields be filled out for you to be considered for the job. So, leaving it blank puts you in the digital trash can.

2. Never write something vague like "TBD" or "Pay Open for Discussion."
A company just wants you to come clean and give them a price range. You know what you are worth and what you want. Create a range that covers your walk-away rate (the lowest you can accept) and your ideal pay rate.

3. Do your homework and put down a value reflective of the market.
There are plenty of sites today that offer information on the current salary ranges for people in the position you are applying for. Be sure to factor in your location and offer a range that is fitting for the current market. Just because you made $80,000 in your last job doesn't mean you are going to get it now. The market might only be willing to pay $60,000 to $70,000. By researching this up front, you can be sure to put in a range that they will accept.

4. Don't assume what you put is cast in stone.
Just because you listed the range, doesn't mean you have to accept an offer within it. If you make it through the interview process and realize that you are bringing far more value to the role than the other possible candidates. Or, that the job is far greater in scope and responsibility than what you thought it was at the time you applied, you can always try to negotiate a higher starting salary. Just make sure they A) have the capacity to pay more, and B) you can 100 percent prove you'll be immediately worth every penny.
 
Click here to view original article.

Friday, June 15, 2012

Is Your Online GED Legit?


By Tripp, Senior Ticket Counselor

Have you completed your High School Diploma or GED?

Did you complete your Diploma or GED through an online school?

Have you been denied employment or entrance into a degree program as a result?

The American Council on Education (ACE) has noticed an increase in online schools claiming to offer opportunities to complete your General Educational Diploma (GED) online.  What many people may not know is that the only legal way to obtain a diploma is by completing the GED exam administered by approved GED Testing Centers.  The American Council on Education has set up a website that will allow you to locate testing centers in your area.

This does not mean that you are not able to take online preparation courses if that is your preference, but the exam itself must be completed in person.  Beware of schools that allow you to complete prep courses and the exam online.  Unfortunately some people have found out the hard way that employers and schools alike do not accept these online diplomas as an acceptable high school credential. 

Another alternative is for you to go through the Adult Education program offered through your community’s school district or the local community colleges.  These programs are specifically designed to help individuals who need to improve their math, reading, and other basic skills prior to completing the GED exam.  For more information on the Adult Education programs available in your area, you may contact the Department of Education for your state, your local school district, or the local community college. 

If you are trying to obtain your diploma or GED in addition to other training and certifications, you may be able to use services such as Job Corps or the Workforce Investment Act (WIA) program.  For information on these programs please visit http://www.jobcorps.gov/ or your local Career One Stop center.  You may also contact your counselor at ERS at 1-888-322-9570, and request the contact information for your local WIA program coordinator.

Monday, June 4, 2012

An ERS Success Story

Below is an e-mail we recently received from Robyn, a Ticket Holder in NY.

"As I began the Ticket To Work Program, I called many agencies and became discouraged as I was told again and again I did not qualify because I did not have a specific type of disability or did not match certain demographics. The second I called ERS and spoke with Stacey I felt an immediate connection, and although she encouraged me to explore all of my options, my decision to commit to ERS was already made. Months of working with Stacey and Tripp preparing job applications, cover letters, and thank you notes ensued and was propelled by Stacey and Tripp's unwavering enthusiasm and confidence in me. The week before my interview with HPI I was feeling discouraged and ready to throw in the proverbial towel. Stacey and Tripp reassured me that they had faith in me and Tripp helped me prepare a cover letter to HPI. The same day, only an hour later, I had a telephone interview with HPI and was asked to come in for an in-person interview the next day. Tripp and Stacey were so excited for me and my nerves were eased with Tripp's call that morning to go over last minute interview preparation. In fact, I woke up sick the morning of my interview, but Tripp convinced me that I had to go. I went to my interview, and 3 hours later I was offered the position. Stacey, Tripp and the entire ERS team were such an amazing support system and I cannot thank them enough for their advice, guidance, and always enthusiastic support!"

Thursday, April 12, 2012

Additional Financial Aid Resources


By Tripp, Senior Ticket Counselor

As discussed in our June 6, 2011 entry on Financial Aid for Individuals with Disabilities, there are numerous programs available to assist in obtaining financial aid to pay for your education.  At ERS we are here to assist our Ticket Holders who are looking to further their education by helping you locate schools that cater to your needs and interests, in addition to researching financial aid options.

Below is a listing of some additional resources that we have found that may assist you with funding for your education.  This list is NOT all inclusive.  Some of these services will require you to create a personal profile in order to be matched up with potential aid opportunities. 

For additional information on subsidize and unsubsidized loans, please visit the archives for our June 6, 2011 article.  As always, if our counselors can be of assistance to you with this process, please give us a call at 1.888.322.9570.  We are available Monday through Friday from 8:00 a.m. to 5:00 p.m. EST for assistance.

Free Application for Federal Student Aid (FAFSA) – Federal Student Aid
*Free application that is required to qualify for federal and some state aid programs including grants and loans.

FastWeb.com – Scholarship Database
*Registration required.  Free online database that allows you to locate financial aid opportunities that match your characteristics. 

Department of Education – General Scholarship Browser
*Allows you to search by categories such as music, law enforcement, biology, etc.

Department of Education – Scholarship Wizard
*Registration required.  Provides assistance in planning of your financial aid package.  Determine deadlines for applications, conduct scholarship searches, estimate costs you may incur with your education, etc.

SallieMae – Scholarship Search
*Registration required.  Service allows you to locate financial aid opportunities that match your characteristics.

College Prowler – Find Scholarships
*Allows you to search by categories such as music, law enforcement, biology, etc.

College Prowler – Scholarship Matching Service
*Registration required.  Service allows you to locate financial aid opportunities that match your characteristics. 

MyCollegeOptions – Scholarship Search
*Allows you to conduct searches based on location, major, ethnicity, religion.

MyCollegeOptions – Advanced Scholarship Search
*Registration required.  Allows you to conduct more detailed financial aid searches based on factors such as disability, SAT/SCT scores, GPA, etc.

Monday, April 2, 2012

Schools That Offer Laptops to Students


By Tripp, Senior Ticket Counselor

Getting an education can be an expensive yet important step in accomplishing your career goals.  There are many expenses associated with schooling from tuition to room and board (if you live on campus), textbooks, even computers.  Some individuals are able to cover the cost of their own education, while others rely on financial aid programs such as scholarships, loans, and grants to keep them in the classroom.  (See our entry on Financial Aid for Individuals with Disabilities.) 

Technology is playing a major role in everyday life, especially in education.  There is a move to increase the accessibility of technology to students on all levels.  Most campus-based schools will have computer labs available for students to use, but you may be limited to using them only during specified hours.  If you want to have access to a computer outside of your school or if you want to attend an online program, having a personal computer becomes important. 

As a solution, some schools are now offering “free” computers or other devices such as the iPad to students.  Other schools include the cost of this technology in the fees that a student will pay during the completion of their degree.  In this case, the student will actually pay for a computer but with it being included in the cost of tuition it may be covered by financial aid or other financial assistance programs.  Some schools will even provide you with an initial laptop or other device and as you progress through your degree program, they will provide you with additional upgrades. 

We’ve included a short list of schools that may be able to assist you with your technology needs.  This list is not all-inclusive. 

You may find it helpful when researching schools to speak with an admission’s counselor about any technology assistance programs that may be available through the school or through financial aid and other programs.  It may also prove helpful to do some online research.


Villanova University
800 E Lancaster Ave
Villanova, PA 19085
Ph. 610.519.6000

*New laptops for all students (included in tuition).  Some online programs available in addition to traditional classroom based programs.

Wake Forest University
PO Box 7373
Reynolda Station
Winston-Salem, NC 27106
Ph. 336.758.5000

Full Sail University
3300 University Blvd
Winter Park, FL 32792
Ph. 800.226.7625
Ph. 888.9937338

*All enrolled students are provided with an Apple computer with software for their course program preinstalled.  Computer cost is NOT included in tuition, but is provided at a discount. 

Stevens-Henager College
1890 S 1350 W
Ogden, UT 84401
Ph. 800.622.2640

*All enrolled students are provided with a laptop.  Students may keep computer upon graduation, however if they drop out, they are required to return the computer to the school in working condition. 

Henley-Putnam University
25 Metro Dr
Ste 500
San Jose, CA 95110
Ph. 888.852.8746

*Accepted students receive a new laptop in tuition and IT support.

Bethel University
325 Cherry Ave
McKenzie, TN 38201
Ph. 731.352.4000

*Online students are provided with an iPad loaded with applicable programs in addition to a wireless keyboard.

Southeast Technical Institute
2320 N Career Ave
Sioux Falls, SD 57107
Ph. 1.800.247.0789
Ph. 605.367.6040

*Laptop issued to all new students (price included in tuition).  School remains owner of the laptop until the student completes their degree program and graduates.  The student then is able to keep the laptop.

Berklee College of Music
1140 Boylston St
Boston, MA 02215
Ph. 617.266.1400
Ph. 800.237.5533

*Laptop is included in tuition for entering students (including first-year transfers).

Bentley University
175 Forest St
Waltham, MA 02452
Ph. 781.891.2000

Seton Hall University
400 S Orange Ave
South Orange, NJ 07079
Ph. 973.761.9000

University of the Pacific
3601 Pacific Ave
Stockton, CA 95211
Ph. 209.946.2285

University of North Carolina at Chapel Hill
200 E Cameron Ave
Chapel Hill, NC 27514
Ph. 919.962.2211

*Grant program is available to help cover cost of laptop.  Available to undergraduate students who are enrolling for the first-time and who do not have a previous degree.  Grants are based on financial need and may only be used through campus stores to purchase a program approved laptop package.